Patient News

May is Mental Health Awareness Month!
1 May, 2023

"Sometimes the most important thing in the whole day is the rest taken between two deep breaths" Etty Hillesum 

This May 2023 is Mental Health Awareness Month. 

The theme for Mental Health Awareness Week (15th May 2023 - 21st May 2023) is Anxiety. 

We know that mental health can be a difficult topic, and wanted to provide resources that we feel can help. 

There are multiple services online and in person  linked below, that can help you or someone that you know, with any Mental Health support & advice. 

Mental Health Services in the PCN 

PCN 1W offers a Mental Health Occupational Therapy Service, which helps with multiple concerns - you can self refer to this service online or speak to your practice reception to be referred. 

Mental Health Services in Barnet and Online

MIND Enfield and Barnet   Tel. 02083435703


INCLUSION BARNET - Barnet Voice for Mental Health Tel. 020 3475 1314 


BARNET WELLBEING SERVICE   Mail: info@barnetwellbeing.org.uk ; Tel. 03333499088 


MERIDIAN WELLBEING - professional-led services, resources and support groups to manage your wellbeing. Tel. 02076131008 


JAMI - Enriches and saves lives impacted by mental illness in the Jewish community  Tel. 02084582223


Youth Services In Barnet 

YOUNG PEOPLE THRIVE (Aged 18-25)  Tel. 02083648400 


KOOTH (Online Counselling for 11-19 year olds) 



Self Refer to NHS Talking therapy (can also ask to be referred at your registered GP) 



If you or someone you know are experiencing suicidal symptoms:

CALL 116 123 


Please call 999 in an emergency


For Patients on HRT Medication
24 May, 2023

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, a HRT Prescription Prepayment Certificate could save you money.

Each item on an NHS prescription usually costs £9.65. You can buy an HRT PPC for a one-off payment of £19.30 (the cost of two single items).

The HRT PPC covers an unlimited number of certain HRT medicines for 12 months. 

Check this Link to check your eligibility: NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) | NHSBSA.

Child Immunisation Clinics

You can book via Parkview, Everglades, Deans Lane and Watling surgery receptions.  Please book at the practice you are registered at. 

The next clinic is 29.4.23 9:30am - 1:30pm - Silkstream Children's Centre, 18 Silkstream Road, Burnt Oak, Edgware HA8 0DA


Semaglutide (Wegovy®) drug has still not been approved for use in primary care

We are very much aware that there is large media attention surrounding recent announcement that drug Semaglutide has been approved for NHS use in weight loss. However, Semaglutide (Wegovy®) is not commercially available in the UK and a period of implementation is needed as with any new national guidelines. We kindly ask patients not to contact the practice in requesting this particular drug for weight loss.  

Today is Social Prescribing Day

Today is Social Prescribing Day, an annual celebration of social prescribing, recognising link workers, local community groups, providers, and regional and national organisations who support people’s health and wellbeing. This video explains what social prescribing represents. Watling Medical Centre, as a part of Primary Care Network, has two social prescribers, Berenice and Summar. Please do contact the surgery to ask for their help if you need it. 

Urgent Field Safety Notice Product: FreeStyle LibreLink and FreeStyle Libre 3 Apps for Android Communication from Manufacturer

Please see the full alert on the website here

Refugee and Asylum Seeker handbook
11 Jan, 2023

Refugees and migrants remain among the most vulnerable members of society and very often have a variety of health needs. One of our Trainee GPs, Dr Iram Hasan, has done an audit on Healthcare access for refugees and asylum seekers. The result of her audit is a compilation of very useful information presented as a handbook, please check it here.

Flu vaccines still available
5 Jan, 2023

We are still offering seasonal flu vaccines to any eligible patients. 

Why flu vaccination is important

Flu vaccination is important because, while flu is unpleasant for most people, it can be dangerous and even life threatening for some people, particularly those with certain health conditions.

The best time to have your flu vaccine is in the autumn or early winter before flu starts spreading. But you can get your vaccine later.

Who can have the flu vaccine?

The flu vaccine is given free on the NHS to adults who:

  • are 50 and over (including those who will be 50 by 31 March 2023)
  • have certain health conditions
  • are pregnant
  • are in long-stay residential care
  • receive a carer's allowance, or are the main carer for an older or disabled person who may be at risk if you get sick
  • live with someone who is more likely to get a severe infection due to a weakened immune system, such as someone living with HIV, someone who has had a transplant, or is having certain treatments for cancer, lupus or rheumatoid arthritis
UKHSA update on Scarlet Fever and invasive Group A strep

Please see the latest UKHSA update on Scarlet Fever and invasive Group A strep here

click here: for 5 ways to protect your under 5s this winter - UK Health Security Agency

Monkeypox Vaccine
24 Oct, 2022

NHS Launches New Online Site Finder for Monkeypox Vaccines 


The NHS has today launched a new online vaccine site finder to make it as easy as possible for eligible people to get their monkeypox jab.

Almost 50,000 people have so far been vaccinated for monkeypox since the NHS rolled out the programme at speed once the first cases were identified.

The UK Health Security Agency (UKHSA) and the UK Consensus Group estimate around 95,000 people in England are eligible, but only half of these are in contact with sexual health services.

The online service means that anyone who is eligible can go online and find their nearest site and find information on how they can get an appointment. 

In line with UKHSA guidance those at greatest risk of exposure are eligible. This includes high risk gay, bisexual and/or men who have sex with men (GBMSM), along with specific frontline staff and those who have been in close contact with a confirmed case.

There are already almost 100 sites on the monkeypox vaccine site finder across England and those eligible can find their nearest one at www.nhs.uk/find-a-monkeypox-vaccination  – the site finder allows people to receive their vaccination confidentially if they choose to.

Until now, the NHS and sexual health services have been contacting men who are likely to be at higher risk of infection to get protected, because for example, they had an appointment, including for PrEP.

Now anyone eligible is being asked to come forward for a first dose as more supply becomes available and receive the vaccine

Additional polio vaccine dose for children aged 1 to 9
10 Aug, 2022

The NHS and UKHSA yesterday announced the urgent offer of an additional polio dose to London children, following the discovery of poliovirus in local sewage. We are Awaiting information on vaccine delivery, and we will contact all eligible patients in due course. You do not need to contact your GP at this stage. For more information please see: https://nclhealthandcare.org.uk/keeping-well/baby-and-childhood-vaccinations/polio/ 

Wear Face Masks

This is to inform you that all patients and visitors coming to our surgery as well as our own staff should continue to wear face covering. This is to ensure that those most vulnerable are protected. 

Coronavirus (COVID-19)

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

Patient Access Emails

EMIS Health have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.

They would like to share the following guidance from Patient Access:

  • EMIS Health advise users of Patient Access to check the name and email address of the sender; all emails from Patient Access will come via an email address that ends in @patientaccess.com.


  • EMIS Health advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security


  • EMIS Health strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.


  • Email addresses used to register for Patient Access account are secure. They do not share any data and no data is ever saved or stored on any device you use to access Patient Access
If I die it will be your fault

If I die, it will be your fault,” is just one of the many abusive comments heard by GP reception staff throughout the UK. The survey of 571 practice managers, revealed more than 75% of staff suffer daily abuse from patients. With the majority (78%) facing threatening behaviour, racist or sexist abuse from patients, and 83% reporting having called the police for help, the Institute of General Practice Management (IGPM) launch their campaign to end all abuse towards general practice staff. The survey showed that 83% have had to remove a patient from the surgery due to multiple incidents towards their team. 

Much abuse goes unreported and national annual data on physical assaults against NHS staff are no longer published. The ‘If I die it will be your fault’ campaign aims to raise awareness of the zero-tolerance approach to abuse and encourage all practice staff to feel confident about reporting incidents. 

Do you want to take part in a research study?

Do you want to take part in a research study and help protect you and your community against vaccine-preventable diseases? Find out more here

Infection prevention control guidelines to remain in place

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.

Covid-19 Spring boosters update

Spring booster vaccinations are now available. You may get a text message link to book with us, or alternatively, all eligible patients can book locally via the government website  

Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)


The JCVI recommends a spring booster should be given around 6 months after the last vaccine dose to:

  • adults aged 75 years and over
  • residents in a care home for older adults, and
  • individuals aged 12 years and over who are immunosuppressed (defined as immunosuppressed in tables 3 or 4).

Vaccination should ideally be given around six months from any previous dose. 


Those eligible, will receive a letter from NHS England. 

Once we have a clinic available, we will be sending SMS messages 


Patient Participation Group AGM and Ordinary Meeting

‘Watling Medical Centre has a vibrant Patient Participation Group (PPG). The PPGs function is to provide a conduit for exchange of information and views between the patients & the practice.
If you are interested in becoming a member of the PPG or are simply interested in seeing how we operate, then why not join us for our 

AGM and Ordinary meetings which are being held on 
Thursday, 24th March 2022.
AGM agenda and Ordinary meeting agenda
Request your PPG meeting participation Zoom invite by e-mailing us on wmc.ppg@nhs.net

Mr Michael Grossman, Watling Medical Centre PPG Chair

Appointments Cancelled

We wish to extend our sincere apologies to any patients whose appointments we have had to cancel. We are currently experiencing high levels of staff sickness due to the effects of the ongoing pandemic. 

We are working to resolve this, and will be in touch with you to rearrange your appointments as soon as we are able to. Thank you for your ongoing patience and understanding.

24 May, 2022

Barnet Mencap will be presenting a workshop for carers of adults with disabilities who live in the London Borough of Barnet.

Date: Monday 6th June 2022
Time: 11.00am - 1pm
Where: St Paul’s Centre
50 Long Lane
London N3 2PU

With guest speakers from the London Borough of Barnet, we will be talking about Mental Capacity and Best Interest decisions which should be in place when you are making medical decisions for the person that you care for. We will also be talking about vaccine hesitancy.

Please come along as the information that you will find out from this workshop will be very beneficial. There will be a light lunch provided.

Please let us know if you will be attending. You can do so by contacting Rose Goodman on:

0208 349 3842 or 07879 465085 (text or call)
E-mail: rose.goodman@barnetmencap.org.uk

Watling medical centre gets FIT!

As a local GP practice, we see the impact the pandemic and cost of living crises have created on our local borough residents. Watling Medical Centre staff will be running 5k and 10k runs at Regents Park this year to raise funds for Colindale foodbank. The Colindale foodbank works with local partner organisations and issues food vouchers to those most in need. Their food vouchers can then be exchanged for a minimum of three days emergency supplies to those who find themselves in acute crises.

To support the foodbank and us please donate if you can.

Booking appointments online

We have realised that vast number of appointments booked directly by patients online, could be managed by a different staff member (nurse, pharmacist, physiotherapist or even an admin staff member). We do understand that having online appointments facility is convenient for some of our patients, but we are trying to encourage patients to use e-Consults instead. Submitted e-Consult is triaged by one of our nurses and gives us a chance to direct your request to the most appropriate person. 

As a result, we will not be opening any appointments online as of 1st July 2022. 


Sanja Todorovic

Practice Manager


Watling Medical Centre